What is Error code OXB8AD5384 on my Officejet 6958 printer.

[Kim41]

Printer flashes ERROR CODE OXB8AD5384.  Un plug power and reconnect, and printer is ok...what is the problem?

[Kumar0307 · Accepted solution]

@Kim41, Welcome to the HP Support Community!

I understand you are not able to print due to this error. A 0x error indicates a hardware issue with the printer.

Kindly perform the steps mentioned in these documents to resolve this issue - '0xc19a0005' or Similar Error Code Displays and A 'Paper Jam' Error Displays

Check for any paper jams inside the printer and make sure the print carriage is moving freely.

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

If the printer is working fine, this could be a glitch in the printer.

Hope this helps! Keep me posted. 

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Have a great day!