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HP Recommended
HP Deskjet 3520
Microsoft Windows 10 (64-bit)

What is Print Quality Diagnostics page on HP Deskjet 3520 supposed to look like? How do I know if something is missing? My black ink (even with a brand new cartridge just installed) isn't printing at all. I found a video on YouTube where someone cleaned it with alcohol, let it dry, and problem fixed. However, even after doing that, mine is only printing (black ink) very lightly. Thank you for any assistance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@bwsongsok

 

Welcome to HP support community.

 

This is how print quality report looks like and steps to print it:

  1. Load plain, white paper into the paper tray.

  2. On the printer control panel, press the Down Arrow to select Settings, and then press OK.

  3. Press the Down Arrow to select Tools, and then press OK.

  4. Press the Down Arrow to select Print Quality Report, and then press OK.

    The report prints.

    Image of a print quality report

If you are getting print quality issues, try the steps mentioned in this HP document to fix it:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@bwsongsok

 

Welcome to HP support community.

 

This is how print quality report looks like and steps to print it:

  1. Load plain, white paper into the paper tray.

  2. On the printer control panel, press the Down Arrow to select Settings, and then press OK.

  3. Press the Down Arrow to select Tools, and then press OK.

  4. Press the Down Arrow to select Print Quality Report, and then press OK.

    The report prints.

    Image of a print quality report

If you are getting print quality issues, try the steps mentioned in this HP document to fix it:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you so much, @SandyTechy !!!

HP Recommended

@bwsongsok

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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