-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- What is code # B83E34B2

Create an account on the HP Community to personalize your profile and ask a question
10-01-2025 07:14 PM
Welcome to our HP Community forum!
Issue: HP OfficeJet Pro 8025e – Error Code B83E34B2
Explanation:
This error typically indicates a problem with the printer's authentication with HP cloud services (HP Smart / HP+). It can appear when printing, scanning, or syncing with HP Smart, regardless of whether you’re using Windows, Android, iOS, or other platforms. It usually occurs if the printer’s credentials are expired, corrupted, or misconfigured.
Steps to Resolve:
Restart the printer
Turn off the printer and unplug it for about 60 seconds.
Plug it back in and turn it on.
Reconnect to HP Smart / HP+
Log out of HP Smart on your device.
Remove and then re-add the printer in HP Smart to refresh authentication credentials.
Check for firmware updates
Outdated firmware can trigger authentication errors.
Visit HP Support to download and install any available updates for your printer.
Contact HP Support
If the error persists after these steps, HP Support can help troubleshoot further or identify if there's a deeper hardware/software issue.
See if following these steps resolves the B83E34B2 error and restores full printer functionality.
Kind Regards,
NonSequitur777