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Please, need help.

6 REPLIES 6
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@spw24 

 

Well, you should not be posting serial numbers ...

Regardless, that number is not providing the hoped-for results.

 

What is the Product Number of your printer??

Finding your Product Name, Product Number, or Serial Number

Please do NOT post the serial number.

 

An exact model name would also work fairly well.

For example, "HP Officejet Pro 9025"

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

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Why is posting actual serial # an issue whe all I am asking is what year it is manufactured 

 

it is an Office Jet 8600 Pro

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Hey @spw24 

 

Thank you for visiting the HP Community ! I tried to explain it better to why to not post a serial number at a PM that I sent you, please check. 🙂

 

@Dragon-Fur 

 

Thank you for helping, as always.

 

Kind regards,

 

MarcusC 

I work on behalf of HP.
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How do I tell from the label on the back of my HP 8600 OfficeJet Pro when is was manufactured?

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@spw24 

 

Apologies for the informal wording.

Posting serial numbers is against policy.  It is meant to keep  your private information private.

HP Support Community: Rules of Participation

Thanks for understanding.

 

As stated, I did not find anything for that serial number - that only means that I did not find the information you seek using the number and not that you posted incorrect information.  No matter - number has been removed by Moderators.

 

Using the general model name (without the product number), the information is as follows:

 

Region                 Available           No longer 

                               for sale             for sale

United StatesSep 30, 2011 Jan 31, 2015

 

If you know when you purchased the printer, the manufacture date is likely four weeks or more before purchase.

 

Why the wide range of dates?  This is one of the most popular series of printers - even nearly ten years later, there are still a few of these printers till in use.

 

Product number, by the way, would not narrow the results - we do not have exact information  - in this case the printer series was on the market for so long that the year of manufacture could be 2011-to-end-2014.

 

If the printer is on the network, most any of the printer reports include the product number - this won't give you an exact date of manufacture though it does give you a more precise method of describing the device.

 



Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

You can check printers warranty start date from the HP database. Warranty stardate can give you an approximate when your printer was manufactured.

 

https://support.hp.com/us-en/checkwarranty 

 




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