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‎07-01-2022 03:32 PM

HP Recommended
Product: HP LaserJet Enterprise M506dn
Operating System: Microsoft Windows 10 (64-bit)

When we print checks from a merged PDF file to the M506, every 3rd check or so miss prints to high on the paper.  When I go back and reprint the check, it prints perfectly.  I cant keep doing this for large check runs.

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2 REPLIES 2

‎07-01-2022 08:16 PM

HP Recommended

Are these perforated checks? The issue sounds like the paper is slipping as it is fed. Are you using Tray 2 (the cassette) or the drop down MP tray?

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‎07-01-2022 09:49 PM

HP Recommended

Yes. These are 3 section perforated checks feeding from tray 2. After some trial and lots of error I found that the checks were slipping when being picked and that is what was causing the inconsistency. I fixed this by changing the driver and printer to intermediate paper weight.  This made it print slower, but every check was printed correctly. 
I was able to fix my field placement issue by changing the scaling percentage to 104% at the print driver and then select reduce oversized pages radio button when printing. 

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