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‎05-17-2020 07:37 AM

HP Recommended
Product: Hp deskjet 2544

Printer was working fine two weeks ago. Now suddenly when I try to print from my phone it comes up with the message" printer blocked.

Check printer "

I can't find anything wrong with the printer. Although there is an ink warning light flashing. It can't be empty as I have only printed 4 sheets from these ink cartridges. 

 

I have tried uninstalling and reinstalling the plugin. I have tried switching off and on. I've tried taking the ink cartridges out and putting them back in again

 I tried using the hp virtual assistant and downloaded a different hp plugin and now the printer won't connect to the phone at all. 

Please can anyone help. 

2 people had the same question
1 REPLY 1

‎05-23-2020 10:54 AM

HP Recommended

@Scubacamel1

 

Welcome to the HP Support Community.

 

Which phone do you have?

 

Use the HP Smart App: https://support.hp.com/in-en/document/c03561640

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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