When printing it say Block in the queue,and i would need to press the resume icon to start printing.

[Sal2025]

 

When printing it keeps saying Block in the queue,and I would need to press the resume icon on my printer to start printing. It used to print automatically. Now it say blocked and I need to walk to my printing and press the resume button to make the print come out. What is causing it to be blocked. And how can I fix it to automatically print on its own.

[Hawks_Eye]

Hi @Sal2025,

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

Not to worry I'll do everything I can to help get this sorted for you.

I need some information to assist you better,

Please share your printer model or product number for further assistance.

May I know are you using the printer with a computer or a phone?

If using with a computer which operating system is installed on your computer? If using a phone, is it an iPhone or Android?

While we wait, please try the below suggestion.

Print Scan Doctor

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. 

Download and run HP Print and Scan Doctor from the link below to quickly and automatically perform several troubleshooting tasks known to resolve this issue. 

When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Link: https://support.hp.com/in-en/help/printscandoctor
 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day! 

Regards, 

Hawks_Eye

[Sal2025]

My printer model is HP Deskjet Plus 4100. I'm using a Samsung Galaxy S22 + And a windows 11 Operating Systems on my laptop. I downloaded the  HP Print and Scan Doctor 5.7.4 but it has not resolve my block issue.

[Sal2025]

Here is a screen shot of the printing queue on my HP Smart App.

[Hawks_Eye]

@Sal2025 

Thanks for getting back to us.

Please try the below suggestion and let me know if this helps.

Follow the steps in this video to update your printer firmware.

How to fix a “Printer Blocked” or “Printer Error” message | HP OfficeJet printers | HP Support

View more on this issue by going to this link: https://support.hp.com/document/ish_1.... 
 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Sal2025]

 

 

Firmware is updated to current version. And blocked messages  in the printing queue still and issue when printing. 

[Hawks_Eye]

Hi @Sal2025 

Thanks for all your time and efforts.

I'm sending out a private message to assist you with the next course of action. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Take care, and have an amazing day!

Regards, 

Hawks_Eye