Where is the WPS code on the HP envy 5540?

[snevets1]

I've rebooted my router and the internet is OK but I've tried several times to download the .exe file but have a network failure...

[MGH42]

I have just bought a HP Envy 5540 and I am having the same problem asking for a WPS pin on the Direct-4E-HP Envy 5540. Please can you help as I  do not have a CD drive consequently I have downloaded the device onto my computer from the HP website

[sabretooth04]

---

@MGH42 wrote:

I have just bought a HP Envy 5540 and I am having the same problem asking for a WPS pin on the Direct-4E-HP Envy 5540. Please can you help as I  do not have a CD drive consequently I have downloaded the device onto my computer from the HP website

---

Since you are trying to connect via Wireless Direct and not via a router, you must print off the Network Config sheet to find your password. 

[MGH42]

I have printed off a wireless network test result which has a current configuration at the bottom. Do I have to change my Network name (SSID) etc to get  the printer icon onto my computer?

[sabretooth04]

Alright, how are you trying to connect???? Wireless Direct SSID or to your router's SSID???

[MGH42]

Routers SSID.

[sabretooth04]

OK, you need to disable Wireless Direct in the printer. Then follow your User Guide and connect your printer using a router (Infrastructure method). Read it carefully.

[apwuser]

I am having the same problem.  You cannot add the printer without the WPS pin. 

[sabretooth04]

WPS Information

You don't need PIN. Does your router support this? If yes, please watch the following video.

https://www.youtube.com/watch?v=FoDc9wn3fJs

[apwuser]

The printer is on the wireless network. The laptop can see it. It still needs the WPS pin. This video shows how to connect to the network. That's not the problem.