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HP Recommended
Printhead
Microsoft Windows 10 (32-bit)

I am trying to find a replacement print head for my Officejet Pro 7720 wide format printer. There are numerous options available from many different suppliers. On Amazon virtually every option has terrible reviews, strangely the same products on Ebay seem to have fairly reasonable reviews. As you know ,reviews nowadays are often fake anyway.

Surely there are at least one or two products out there that actually do what they are supposed to ? Please, Please, does anyone have a successful experience for this challenge ? I would love to keep using my otherwise great printer and this should be a technically simple task, if only I could find a product which is not going to let me down ! The product does not seem to be available on HP parts store. (Apologies if I am wrong ! If so could you let me know where to find it please ?)

I would be so grateful for any help you may be able to offer. Thank you for your time and consideration. Badja.

1 REPLY 1
HP Recommended

Hi @Badja,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

For a reliable replacement printhead for your HP OfficeJet Pro 7720 Wide Format Printer, it's recommended to purchase directly from authorized sources to ensure quality and compatibility. 

 

Here's how you can acquire a genuine replacement printhead:

 

HP Parts Store: You can purchase a replacement printhead directly from the HP Parts Store. This ensures that you are obtaining a genuine part that is designed for your printer model

 

Authorized Service Providers: Another option is to find a local authorized HP service provider. These providers can assist with acquiring and, if necessary, installing the replacement printhead.

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.