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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-22-2017 09:06 AM

HP Recommended
Product: HP OfficeJet Pro 6970
Operating System: Microsoft Windows 10 (32-bit)

Some sources say I use HP 902 ink in my printer - others say HP 904 for my OJP 69. Interchangeable?  I bought my printer in Mexico (where I currently live).  When I go to reorder ink - HP says 902 ink.  But my printer came with 904 ink and that's what it says to use.

 

I really need to know which to use or if they will both work.

 

Please - no guesses - need to know for sure.

 

Thanks

 

J. R.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2017 11:23 AM

HP Recommended

Hi,

You should only use HP 904 ink cartridges in Latin America as listed on the label on your printer.

 

The HP 902 ink cartridges are intended for North America only and will be rejected by your printer.

 

As a reference see below chart:

https://support.hp.com/rs-en/document/c01766411
 
Regards,
Shlomi


Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎06-22-2017 11:23 AM

HP Recommended

Hi,

You should only use HP 904 ink cartridges in Latin America as listed on the label on your printer.

 

The HP 902 ink cartridges are intended for North America only and will be rejected by your printer.

 

As a reference see below chart:

https://support.hp.com/rs-en/document/c01766411
 
Regards,
Shlomi


Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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