Which photo paper do I use with Envy 5532

[Snitram]

I am having trouble printing photos with my envy 5532 printer. I have used Kodac Premium Paper and it just gets stuck because the paper is too thick. What paper should I use ?
Thank you.
Martin

[Dragon-Fur]

@Snitram

The User Guide, Chapter 4, Page 22 lists the recommended papers.

My own favorite is the HP Advanced Photo Paper -- excellent results, instant dry, and water resistant.

Specifications > Paper Handling > Tray Capacities explains the allowed paper weight (gsm / lb bond)

Tray	Type	Weight	Capacity
Input tray	Paper	64 to 90 g/m² (20 to 24 lb)	Up to 100 sheets
Transparencies	n/a	Up to 40 sheets
Photo paper	Up to 280 g/m² (75 lb bond)	Up to 30 sheets
Envelopes	64 to 90 g/m² (20 to 24 lb)	Up to 10 envelopes
Cards	Up to 200 g/m² (110 lb index)	Up to 40 cards
Output tray	Paper	n/a	Up to 30 sheets
Photo paper	n/a	Up to 10 sheets
Envelopes	n/a	Up to 5 envelopes

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[Snitram]

@Dragon-Fur.      Thanx for the information. Before I order some HP Advanced photo paper can you assure me that this paper is in fact thinner  and will not get stuck in my Envy 5532 printer ?

[Dragon-Fur]

@Snitram

Printer:

HP ENVY 5532 e-All-in-One Printer

From the many documents in the How-to Print Section:

•  Printing Photos (Windows)
•  Creating Custom Paper Sizes

---

Snitram wrote:

@Dragon-Fur.      Thanx for the information. Before I order some HP Advanced photo paper can you assure me that this paper is in fact thinner  and will not get stuck in my Envy 5532 printer ?

---

Edits 16-Dec-2016:

Edits to clarify my earlier comments...

Thinner than ??

Sorry, I cannot  should not speculate on the weight of your paper.

• Paper is sold by weight.
• Weight of the paper is usually printed on the outside of the package in which the paper is sold.
• "Thinner" is a relative term - comparison requires knowing the weight of both papers.

Speculation, assuming Kodak Premium as described in a later Post:

Kodak Premium paper (8689283) and HP Advanced Paper are of the same weight

End of Edits

 

Printer Specs for photo paper:

Photo paper

Up to 280 g/m² (75 lb bond)

Answer:

According to the specifications, HP Advanced Photo paper is within the capacity limit for your printer.  (Printer can print on this photo paper.)

Commentary:

Example 1:

HP Advanced Glossy Photo Paper-100 sht/4 x 6 in borderless

66 lb  

250 g/m2

NOTE:  

Paper Example 4X6 inch is a "tabbed" paper that provides a "grab-edge" -- printed photo is not expected to cover this grab-edge area.  The printed area is 4X6 inches - the "grab-edge" adds about 1/2 inch to the actual length of the paper.

Example 2:

HP Advanced Glossy Photo Paper-60 sht/5 x 7 in

66 lb  

250 g/m2

NOTES:  

• In most cases, for those printers that include a Photo Tray, that tray is meant for use with 4X6 (or 4X6 tabbed) paper
• 5X7 inch paper should be loaded into Tray 1, print side down, short edge to the back / front, guide bars lightly "snugged" around the paper

More Examples:

Inkjet Brochure, Presentation and Photo Paper

Note that although HP recommends HP paper for the best results, it may be possible to use another brand of high quality photo paper in the printer.  Paper must meet printer specifications.

The keys:

• Paper quality, printing surface (glossy / soft), acceptable size, and paper weight (grams per square meter)

If your package of paper lacks the gsm data on the front side, look on the back of the package or look up the paper online and view the specification for the paper.

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[Snitram]

@Dragon-Fur.      You say   " Thinner than ??   Sorry I cannot speculate on the paper you are trying to use. " 

If you read my original question you will see that I ask about Kodac Premium Paper. 

I explain that this paper is too thick for my HP Envy 5532 printer and ask if you can recommend a thinner paper that won't get stuck in my for said machine. You recommend Advanced paper and one of your colleagues ( another " HP expert " ) 

@Resolv_s  suggested Premium Paper.  I need to know if these papers are thicker, thinner or possibly the same thickness as

the paper I have tried using ie Kodac Premium Paper.

Kind Regards Martin 

[Dragon-Fur]

@Snitram

Ah, I see now...

I did not look up your Kodak Paper for you.  

The weight of your photo paper is likely printed on the outside of the package, in many cases, the information is shown right on the front of the packaging.

Paper is sold by weight.  The weight is expressed in one or more ways:

• U.S. Basis Weight (Bond, Book, Index, Cover, Tag, Points, Offset ),
• Metric weight (GSM or G/m2) and, often interchangeable,
• Points or Mils (an actual Caliper reading of the paper thickness).

Most manufacturers sell more than one weight of paper -- brand of paper does not (necessarily) signify the paper's weight.

Some Examples of Kodak Paper:

Kodak Premium Photo Paper, 4 x 6 Inches, Gloss, 100 sheets (1034388)

250 g/m2 

66lb

Kodak Glossy Premium Photo Paper, 8.5 x 11 Inches, 50 Sheets per Pack (8360513)

250 g/m2 

66lb

Kodak Ultra Premium Photo Paper, 4 x 6 Inches, High Gloss, 100 sheets (1833987)

285 g/m2 

76lb

Kodak Glossy Premium Photo Paper, 8.5 x 11 Inches, 25 Sheets per Pack (8689283)

250 g/m2 

66lb

Compare the weight of your paper to the maximum weight of the paper allowed by the printer.

If the weight of your paper does not exceed the maximum weight of the allowed paper, then the printer allows that weight of paper.

If the paper falls within the weight limition and it still does not work, then the printer is rejecting the paper for a different reason.

Reasons for rejecting paper might include (and are not limited to):

• Printer does not like the finish (surface) on the paper
• Printer sensors cannot read the back of the paper or the sensor objects to what it finds (patterns?)
• Printer sensor believes the paper is other than the weight that the paper is presumed to be

If the weight of the paper is not the reason for the failure, then you can make the decision whether to try the recommended HP paper.  Generally, HP printers do not require HP paper -- all printers require a paper that meets the specifications for that printer. 

References:

Understanding Paper Weight

 Paperworks - Make the correct choice

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[Snitram]

@Dragon-Fur.     Thanx again for your research. We have been talking at crossed purposes, I have been referring to thickness of the paper whereas I should have been doing the same as you and looked at weight.

My paper is 240g and the one you recommend is even heavier weighing in at a hefty 250g.

I have looked on the internet and found a HP Ordinary A4 glossy paper that only weighs 200g, so I have ordered a small quantity to try out, hopefully it won't jam up.

Thanks again for your patience.

[Dragon-Fur · Accepted solution]

@Snitram

You are welcome.

Different regions, while addressing the same essential requirements, do use different terms to describe the same subject.  My apologies for adding to your confusion.

The Specifications outline the maximum "thickness" / weight paper requirements.

If the printer is working as expected -- and making the assumption that the Specifications are accurate in this case -- then the printer should accept high-quality photo paper anywhere within the weight limits.

If the paper continues to jam, it may be due to a different underlying issue.

For example:

• There may be a tiny bit of paper stuck / hiding in the print / roller mechanism

Assuming the inside of the printer has been thoroughly checked, remove the paper tray and peer up inside -- look for a bit of paper or other "debris"

• Sensor is stuck or otherwise not working properly
• Rollers inside the printer are sticky, dirty, in need of being wiped off
• Paper is slightly out of alignment
• Too many or too few sheets of the selected Media type (kind of paper) are available in the Input tray

In general, it is "best practice" to remove existing paper from the tray and replace it with the current Media type.  In practice, many printers will tolerate having a few (five or seven) of the desired Media type placed in the tray on top of the "regular" paper.

In particular, the tray needs to contain at least a few sheets of paper to allow the sensors to work as expected.

Read and follow the suggestions in this document from the Troubleshooting Section

'Paper Jam' Error

User Guide, Chapter 9, Page 64

Good Luck!

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