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- Why are my colored ink cartridges showing depleted when I pr...

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05-13-2019 12:19 PM
I use the very expensive 950XL ink cartridges for black ink and the 951 for the three colored cartridges. Even though I am printing in black ink only, the system is showing that my ink cartridges are depleting and the printer stops printing unless I replace them. The ink is not being used and I'm annowed that I have to purchase colored ink cartridges when I'm not printing in color.
05-14-2019 07:47 AM
Welcome to the HP Support Community!
- I assume you are using a HP Officejet series printer by the Ink cartridge numbers you specified. These printers are designed in such a way that it also uses color inks while printing in black to form a perfect black. This is called as K-fortification in printer terms.
- This is done to balance the amount of ink consumption among all 4 ink cartridges.
- You will have to replace the depleted ink cartridge to continue printing. Even if you are printing only in black.
- For more information about cartridge yields and ink use, click here
I hope this helps you understand why the printer is asking you to replace the depleted color ink cartridge.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee