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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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‎05-29-2023 06:06 AM - last edited on ‎05-29-2023 12:30 PM by Retired

HP Recommended

I have problem with changing toner, I have non HP toner that has been working fine before but now when I changed the black toner HP disclaimer about faults caused by non-HP cartrdiges would not be covered by warrantyl and now displays the message 'Indicated cartridges blocked for containing a non-HP chip. More at www.hp.com/learn/ds'. 

 

I checked my installation  for toners and there I have toner policy: off and toner protection: off.

Still I have problem with the above.

What can I do to solve this?

 

 

 

Category:
1 REPLY 1

‎05-31-2023 02:27 PM

HP Recommended

Hi @Kaiszer,

 

Welcome to the HP Support Community. 

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it is not working. 

 

Hope this helps.

Take care and have a nice day!

Rainbow23 - HP Support.
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