-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Why did my printer switch to 'scan only'? I have a Deskjet 2...

Create an account on the HP Community to personalize your profile and ask a question
10-01-2021 09:33 AM
Welcome to the HP Community.
@tgilmore wrote:My printer has switched to 'scan only' and I can't figure out how to switch it back.
We cannot "Why" or tell you how to "switch it back" - there is simply not enough information in your question to know what you are doing - what you have installed - what you have done - or even which device and Operating System you are using.
We don't know what you have tried to fix the problem.
What?
What you have already tried can be important, of course,
Knowing what you are doing helps reduce or eliminate duplicate suggestions.
All we can do is guess...
Guessing - Examples
If you are using Windows,
The Full Feature Software is not installed - or if it is installed, it is corrupted / broken
Windows Updates are pending - the system needs to be restarted
You have done something "odd" in the setup for the current job
The "Default" printing device is not selected in Devices and Printers
The application has failed - outdated, hung up, trapped in an error when trying to update
If the issue is on the printer itself,
Something has failed in the printer - perhaps a communication issue that can be cleared when you have an idea of the printer error codes / lights
If you are using a remote / mobile device,
It is possible the application you are using is outdated, has failed, needs to be removed / reloaded
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
HP DeskJet 2652 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"