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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

Why is my printer suddenly offering only "Save" in the print format when I try to print something from online instead of "print"?

2 REPLIES 2
HP Recommended

Hello, 

If you are able to print outside of your internet browser then I would say that you likely need to select the printer specifically in the print drop down before you are given a print option. 

I've seen this a few times with Chrome specifically. 

Thanks, 
Clayton

I am an HP Employee.
HP Recommended

Hi,
From Google Chrome open the print dialog, then press the Change button.
Select your printer from the list instead the default Save as PDF option and try printing again, that should likely resolve teh problem.

Shlomi



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