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‎12-01-2019 07:29 PM

HP Recommended

Any idea how to get the ink bar to move so I can remove the cartridges?

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‎12-04-2019 03:23 AM

HP Recommended

Hello,

Please click https://support.hp.com/us-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/document/...   to access the steps that should resolve the issue .

 

Note: Solution One in the above url should resolve the issue.

Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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