Why only half prints and stops frequently

[Pitche]

Printer are not working partly most time only half page is printing and getting strucked 

[Raj_05]

Hi @Pitche,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Smart Tank 589 All-in-One printer is only printing half a page and frequently stopping, here are some troubleshooting steps you can try.

Check Ink Levels

• Ensure that the ink tanks are adequately filled. Low ink levels can cause printing issues.

Clean Printhead

• Use the HP Smart App:
  • Open the HP Smart app on your device.
  • Select your printer, then go to Printer Maintenance or Tools.
  • Choose the option to clean the printhead. This can help remove any clogs.

Run Print Quality Diagnostic

• Use the HP Smart app to print a quality diagnostic page. This can help identify if there are issues with the printhead or ink.

Check for Paper Jams

• Inspect the printer for any paper jams or obstructions. Remove any jammed paper carefully.

Update Printer Firmware

• Ensure that your printer’s firmware is up to date. You can check for updates through the HP Smart app or the HP website.

Reset the Printer

• Turn off the printer, unplug it from the power source for about 60 seconds, then plug it back in and turn it on.

Check Printer Settings

• Make sure that you are using the correct paper size and type settings in your print dialog.

Test with Different Paper

• Try using a different type or brand of paper to see if the problem persists.

Try a Different Connection Method

• If you're printing wirelessly, try connecting the printer via USB to see if the issue continues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support