Why wont my printer print on envelops? Am i putting it in wrong?

[BettyArias]

Everytime I try to print on an envelope the printer will not bring the envelopes I already changed the setting paper to the 4×6 and it still won't work. What to do?

[A_Gayathri]

Hi @BettyArias,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP DeskJet 4155e isn't printing on envelopes, it could be due to a few common issues, including how the envelope is loaded, settings, or printer limitations. Here’s what to check and try:

1. Loading the Envelope Correctly

• Orientation: Load the envelope with the print side facing down and the flap on the left side.
• Alignment: Slide the width guides to fit the envelope snugly but not too tight.
• Paper Tray Capacity: Only load one envelope at a time to prevent misfeeds.

2. Checking Printer & Software Settings

• Paper Size: Make sure you're selecting the correct envelope size (e.g., #10 Envelope, not 4x6 photo).
• Media Type: Some printers require selecting Envelope as the paper type.
• Manual Feed Mode: Some HP printers need a setting to manually feed envelopes. Check your print settings.

3. Adjusting Printer Preferences in Windows

1. Open the Control Panel > Devices and Printers.
2. Right-click on your HP DeskJet 4155e and select Printing Preferences.
3. Go to the Paper/Quality tab.
4. Set Paper Type to Envelope and select the correct envelope size.
5. Click Apply and OK.

4. Using HP Smart or Another Software

If you’re printing from HP Smart, Word, or Adobe, ensure:

• The print preview shows the envelope correctly formatted.
• The margins are set to fit the envelope.
• Try using HP Smart's print options to override settings.

5. Manually Feeding Envelopes

Some HP printers struggle with small-size paper. Try:

1. Insert the envelope only when prompted or when the printer starts pulling paper.
2. Push the envelope slightly forward to help it feed.

6. Checking for Paper Size Restrictions

Your HP DeskJet 4155e might not support certain envelope sizes. Check your printer’s user manual or HP’s support page to confirm supported sizes.

Still Not Working?

• Try using a different envelope type (smooth, not thick or textured).
• If the envelope keeps getting stuck, test printing on regular paper of the same size.
• Restart the printer and your PC before attempting again.

Let me know if you need more help! 😊

Refer to this document:  User Guide

I hope this helps. 

Take care and have a good day.

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