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Hallo there - I cannot get my printer to connect correctly so I can print from Excel on my iPad

 

wifi blue light keeps flashing and I cannot even uninstall the printer to start again

 

please can you help me?

2 REPLIES 2
HP Recommended

Hi! @Littlegreigie, Welcome to HP forums.

 

I understand you have issues connecting to wireless and the wireless light on your printer keeps blinking.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Please share the operating system you are running on your PC to assist you better.

 

As you mentioned you have issues connecting to wireless and the wireless light on your printer keeps blinking.

 

Please try the steps recommended below.

 

It looks like the printer cannot connect to your network.

 

Wait for the printer to establish a connection

The Wireless status light blinks slowly when attempting to connect to the wireless router or access point. Wait a few minutes, and then check the light again.

  • If these steps resolved the issue, you do not need to continue troubleshooting.

  • If the issue persists, continue to the next solution.

Check for issues with the wireless network

The following factors can cause the printer to lose the wireless connection:

  • The network connection is no longer active, or has low signal strength.

  • The printer goes into sleep mode or standby mode.

  • The printer is either too far away from the wireless router, or too close to it. The recommended distance between the printer and the router is 1.0 meter to 1.5 meters (3 ft to 5 ft).

  • A firewall prevents the printer from accessing the computer and wireless network.

  • A nearby device that emits radio signals (such as a microwave or cordless telephone) might interfere with the wireless connection.

  • A virtual private network (VPN) prevents the printer from accessing the computer and wireless network.

 

Refer this article to further troubleshoot blinking lights with the printer.

 

If the issue still persists after trying out the steps uninstall the printer software from your PC and reinstall the printer software and connect to the network.

 

Please mark this post as an accepted solution for the efforts I have put into this in assisting you.

 

I'll watch your reply!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

HP Deskjet 2544 printer, scanner and copyer

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