Wifi and mobile connection issues

[Simonetaylor]

Hello, I have recently purchased a officejet 200 mobile printer, I have set the printer up and everything works except the wifi and mobile aspects of the printer, whenever I press that button it comes up with ‘this feature has been disabled. Contact the person who set up the printer’

[Raj_05]

Hi @Simonetaylor,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

Wi-Fi Direct lets you print wirelessly from a computer or a wireless-capable mobile device without connecting 
to a wireless network.

NOTE: When using the HP printer software to connect your printer to a computer, choosing the wireless 
connection stores the Wi-Fi Direct profile of the printer into the computer after the connection successes. The 
 

Wi-Fi Direct name is added into the wireless network list on the computer.
 

Guidelines for using Wi-Fi Direct
 

 ● Make sure your computer or mobile device has the necessary software.
– If you are using a computer, make sure you have installed the HP printer software.
If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct first and 
then install the printer software.
– If you are using a mobile device, make sure you have installed a compatible printing app. For more 
information about mobile printing, visit the HP Mobile Printing website at www.hp.com/go/
mobileprinting . If a local version of this website is not available in your country/region or 
language, you might be directed to the HP Mobile Printing site in another country/region or 
language.
 ● Make sure Wi-Fi Direct for your printer is turned on.
 ● Up to five computers and mobile devices can use the same Wi-Fi Direct connection.
 ● Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to 
a network using a wireless connection.
 ● Wi-Fi Direct cannot connect a computer, mobile device, or printer to the Internet.

To print from a wireless-capable mobile device that does not support Wi-Fi Direct

Make sure you have installed a compatible printing app on your mobile device. For more information, visit the 
HP Mobile Printing website at www.hp.com/go/mobileprinting . If a local version of this website is not 
available in your country/region or language, you might be directed to the HP Mobile Printing site in another 
country/region or language.
 

1. Make sure you have turned on Wi-Fi Direct on the printer.
 

2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation 
provided with the mobile device.
 

NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
 

3. From the mobile device, connect to a new network. Use the process you normally use to connect to a 
new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks 
shown such as DIRECT-**-HP 2ffiFH-Ht XXXX (where ** are the unique characters to identify your printer 
and XXXX is the printer model located on the printer).
 

Enter the Wi-Fi Direct password when prompted.
 

4. Print your document. For more information about print, see Print.

I hope this helps. 
Take care and have a good day.

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^ Alden4
HP Support