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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Solved!

Wireless Setup

HP Recommended
Office Jet 8620
Microsoft Windows 10 (64-bit)

My password for my wifi contains and ! - my printer keyboard does not contain an !.  Any way around that?

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HP Recommended

Keep pressing each key over and over until the choices repeat.  This includes the # and * keys.  If not found you may have to use the printers EWS to input the ! symbol.  Info is in your User Guide.

 

If that does not work, you will have to change your SSID network password to not include the ! symbol.

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HP Recommended

Thank you sooooo much - problem solved!!!

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