Won't Colour print A3 size Documents A4 Print OK

[Dennym72]

I have owned the printer for a few years and very pleased with the quality of print however it recently stopped printing A3 size colour prints but prints A4 OK.

After downloading the latest drivers and still no colour.

I switched to my old Windows 10 machine and still no A3 Colour prints.

I downloaded the latest HP Smart drivers and that didn't help.

As a last resort I tried printing using my Android 9 mobile phone HP App and this worked and I was able to print Colour perfectly in A3.

Any ideas what I should do to fix the Windows 11 option

Many Thanks

Denis

[Andr-1611]

Hello @Dennym72 ,
Welcome to the HP Support Community!

Try this software package here: HP OfficeJet Pro 7720 Wide Format All-in-One Print and Scan Driver and Accessories 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[Dennym72]

Thanks Andre !

I'll give that a shot !

Will let you know how I get on 

[Dennym72]

Hi Andre

Sorry for the late reply but I have been away on business 

Unfortunately this didn't work ?