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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
TimW4
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Won't print PDF displayed in Chrome

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HP Color LaserJet Pro M478f-9f
macOS 11.0 Big Sur

If I open a PDF from a web page in Chrome, the page won't print. The job appears to go through (the printer icon appears in the Dock and then disappears), but then nothing happens. If I choose in Chrome to open the PDF in Acrobat, it prints fine. Running Chrome v89.0.4389.82 on MacOS 11.2.3.

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TimW4
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One additional piece of information: Occasionally, instead of doing nothing, the printer freezes with error code B8E3B306

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TimW4
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The HP tech helped me today. The solution was to switch from the HP driver to the Generic Postscript driver.

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