Won’t print

[Snowr23]

I can’t print! It says everything works properly but it won’t print 

[Max3Aj]

Hello @Snowr23, and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your HP printer says everything is working properly, but it still won’t print. Let’s walk through a few steps to get things working again:

Check Printer Status

• Make sure the printer is turned on, connected to your computer or network, and not in an error state (like blinking lights or error messages).
• If it's a wireless printer, ensure it's connected to the correct Wi-Fi network.

Set the Correct Printer as Default

• On Windows:
  1. Press Windows + R, type control printers, and press Enter.
  2. Right-click your HP printer and select Set as default printer.
  3. Make sure it’s not listed as “Offline” or “Paused”.

Clear the Print Queue

• Open the same Devices and Printers window.
• Double-click your printer icon.
• Cancel all pending print jobs.

Reinstall the Printer Driver

• Go to HP support site and download the latest driver for your printer model: Official HP® Support
• Uninstall the current printer from Devices and Printers, then reinstall using the downloaded driver.

Try a Test Print

• Open Notepad, type a few words, and try printing from there.
• This helps confirm if the issue is with the printer or a specific app.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support