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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-20-2020 02:17 PM

HP Recommended
Product: 6960
Operating System: Microsoft Windows 7 (32-bit)

I was sent the wrong ink cartridges, screen on printer says "cartridges are not intended for use in this printer," but they appear to be the same kind that came with the printer originally.

1 REPLY 1

‎04-23-2020 03:22 PM

HP Recommended

Hi @CONCHAPMAN

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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