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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Deskjet F4288
Microsoft Windows 10 (64-bit)

It shows "Your printer has experienced an unexpected configuration problem. 0x800706be" while printing a document or a image.

4 REPLIES 4
HP Recommended

@Sherry14

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

I suggest you do a Hard Reset

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue. Remove the cartridges, close the cartridge door.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

If the issue persists, I recommend you delete the driver at the root level and retry, follow the steps below:

 

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

 

Then, Click on this link: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-f4200-all-in-one-printer-serie... to download and install the drivers.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended
While printing a document from Microsoft word, it shows that the printer is not installed properly
HP Recommended

@Sherry14

Thanks for the reply.

 

I have sent you a private message, for more details that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

HP Recommended

What does that mean?  And how do I fix it?  Printer won't print.  It also has a box in front of "Let the app change my printing preferences>"

 

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