Your printer needs attention message - HP Deskjet 2775

[Plushmeister]

Each time I print, I receive the message "Your printer needs attention."  I have rebooted, checked drivers for currency, cleaned print heads, and run HP Print & Scan Doctor, and nothing changes.  The printer prints, but at a very reduced speed, even at 300 DPI.  What am I missing, please?

[zoey7886]

@Plushmeister, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Deskjet 2775! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like you've already tried many troubleshooting steps, but since your HP DeskJet Ink Advantage 2775 prints at a very slow speed and still shows the "Your printer needs attention" message, here are a few additional things you can check:

Check for Print Queue Issues

• Open the Control Panel → Devices and Printers.
• Right-click your printer and select See what's printing.
• If there are any stuck print jobs, clear them by selecting Cancel All Documents.

Disable "Print in Quiet Mode"

• Open HP Smart or HP Printer Assistant.
• Look for Printer Settings.
• If Quiet Mode is enabled, turn it off and save the settings.

Adjust Printer Preferences

• Open Control Panel → Devices and Printers.
• Right-click your printer and select Printing Preferences.
• Under the Paper/Quality or Advanced tab, try:
  • Setting Print Quality to Draft or Normal instead of Best.
  • Disabling Print in Max DPI if enabled.

Check Connection Type

• If you're using Wi-Fi, try connecting via USB to see if the issue persists.
• If using Wi-Fi, restart your router and printer, then reconnect.

Perform a Hard Reset

• With the printer powered on, unplug the power cord from both the printer and the wall socket.
• Wait 60 seconds.
• Plug it back in and turn it on.

Update or Reinstall Printer Software

• Uninstall the printer from your system (Settings → Devices → Printers & Scanners).
• Download and install the latest full driver package from the HP Support website.

If the issue persists, let me know if there are any additional error codes or messages! 😊  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Plushmeister]

Thank you Zoey for your detailed reply!  I am away from the location of my printer right now, but I will apply your suggestions when able.  Much appreciated!  

[zoey7886]

@Plushmeister, Thank you for your kind words — I’m glad you found the suggestions helpful! 😊

No rush at all — feel free to try out the steps whenever you're back with your printer. If you run into any issues or need more help, just drop a message here, and I'll be happy to assist you further.

Looking forward to hearing how it goes!

Take care, and happy printing! 🖨️✨

Regards,