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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-07-2020 12:10 PM - edited ‎04-07-2020 12:12 PM

HP Recommended
Product: officejet 8500
Operating System: Microsoft Windows 10 (32-bit)

Scan_Pic0004.jpg

Hi

Thats all i get after alignement.New printheads and new colors, not original.

Any sugestions?

Thanks

1 REPLY 1

‎04-13-2020 10:03 AM

HP Recommended

@Bojanz6, Welcome to HP Support Community!

 

I see that you have print quality issues on the printer-

 

Update the printer firmware-

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

The third-party ink cartridges will work. But there are many cartridges in the market which are refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it is not working. Try a different cartridge supplier and check if that works.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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