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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-20-2017 08:49 AM - last edited on ‎07-20-2017 06:38 PM by Retired

HP Recommended

i have had the same issue with hp all in one i have two printer heads on two of my printers will never purchase another one they replaced my printer but the ink jetsi received wasnt compatible so i am throwing them in the tip 

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‎07-20-2017 06:37 PM

HP Recommended
Ink system failure oxc19a0020 also turn printer off and on done a hard reset but never worked put new ink cartridges in still same problem cleaned print head still problems led screen won't go back to menu just had enough over this this item has to many faults

View solution in original post

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7 REPLIES 7

‎07-20-2017 08:54 AM

HP Recommended

i bought a epson my friend has one and she saids its brilliant dont get me wrong i like hp as i have a hp all in one and i love it but the printers suck big time hp are awesome when it comes to trouble shooting they fixed my computer its running like a charm but the printer isnt hp products are awesome but the printer is crap 

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‎07-20-2017 08:58 AM

HP Recommended

didnt work i have two near new ones no lcd screen just error on screen it wont go back to the original screen it was working before i put the inkjets in but its stuck on error any help would be appreciated

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‎07-20-2017 09:02 AM

HP Recommended

Kathy, what is the error message?

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‎07-20-2017 06:31 PM

HP Recommended
Ink system failure oxc19a0020 it's comming on plus turn printer off its a real pain
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‎07-20-2017 06:37 PM

HP Recommended
Ink system failure oxc19a0020 also turn printer off and on done a hard reset but never worked put new ink cartridges in still same problem cleaned print head still problems led screen won't go back to menu just had enough over this this item has to many faults
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‎07-21-2017 09:17 AM

HP Recommended

Briefly looking through the forums for that error message, it seems to be a 'non user servicable error' requiring new printer head or worse.

 

Sounds like you're in the same boat the rest of us are in. A poorly designed product.

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‎07-22-2017 08:48 AM

HP Recommended
Your so right there two near new hp photo smart printers going to tip the printer head would cost more than a new printer I went and bought a Canon
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