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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- all light blinking

Create an account on the HP Community to personalize your profile and ask a question
09-25-2024 09:58 AM
All lights start flashing, After giving the print command from the notebook PC, Windows 11 & print got stuck, causing me great difficulty. Please help me. Compleaint done four times on HP support not satisfactory result problem is as same as earlier, please give permanent solution.
09-27-2024 11:02 AM
Hi @CN2A81B0KM,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If all the lights on your HP printer are blinking and the printer gets stuck after sending a print command, here are some steps you can take to troubleshoot and hopefully resolve the issue:
1. Power Cycle the Printer:
- Turn off the printer and unplug it from the power source.
- Wait for at least 60 seconds, then plug it back in and turn it on.
2. Check for Paper Jams:
- Open all access panels and check for any paper jams. Even small bits of paper can cause the printer to malfunction.
3. Clear Print Queue:
- On your PC, go to Settings > Devices > Printers & scanners.
- Find your printer, click on it, and select Open queue. Cancel all pending jobs.
4. Update or Reinstall Drivers:
- Visit the HP Support website and download the latest drivers for your printer. Install them to ensure you have the most recent version.
5. Reset Printer Settings:
- Check the printer's manual for instructions on how to reset it to factory settings. This can help clear any persistent issues.
6. Check Connectivity:
- Ensure that your printer is connected to the same network as your PC. If using Wi-Fi, try switching to a wired connection if possible.
7. Use HP Print and Scan Doctor:
- Download and run the HP Print and Scan Doctor tool. It can automatically diagnose and fix many common printing issues.
8. Check for Firmware Updates:
- Make sure your printer’s firmware is up to date. This can sometimes resolve bugs causing issues.
9. Look for Specific Error Codes:
- Pay attention to any specific patterns of blinking lights, as they might indicate a specific error. Refer to the printer’s manual or HP’s support site for interpretations.
10. Consider Hardware Issues:
- If nothing works, it may be a hardware issue. In this case, getting the printer serviced or replaced might be necessary.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support