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‎10-24-2020 08:32 PM

HP Recommended

Hi MLROIC,

Ask IronBadger if he has any other advice.  He works for HP and posted the advice that I followed.  You'll find his post under this subject.   Reply to his post saying that you followed all the steps to install the new driver and are still having problems.  I'm sorry that I can't be of more help.

Greg

 

 

 

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‎10-24-2020 10:11 PM

HP Recommended

Thanks IronBadger! I've been hunting for a solution for hours now, and yours was the only one to work for me.
Now I can finally get back to work...
Cheers!

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‎10-26-2020 10:18 AM

HP Recommended

Re-installing the certificate on all my HP printers was the key.  But everything worked and now we can print again!

Thanks for the info!

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‎11-05-2020 07:07 AM

HP Recommended

I have the issue where every print job gets paused. I have followed the steps from IronBadger on multiple devices (but not all devices in the organization) and still the same issue.  I tried to manually install via windows Spool and still, every print job is immediately paused.

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‎11-05-2020 07:18 AM

HP Recommended

Bryan, still getting the PAUSE error.

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‎11-05-2020 07:02 PM

HP Recommended

If you are still experiencing this problem, please start a new post and message me with the link. I will help you there. I will no longer be following this thread.

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‎11-14-2020 10:13 AM

HP Recommended

This worked!! Thank you so very much!

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‎01-05-2021 11:31 AM

HP Recommended

Nice! I'm glad it worked for you. Thank you, also, for the feedback. It helps us volunteers to know what worked, and it also helps those in the future with the same issues looking for answers!

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‎01-09-2021 09:56 PM

HP Recommended

This worked for me, thank you!

Note that, in order for it to work, all HP software and drivers might require removal from your Mac computer.

Refer to the following link for efficacious removal:

https://support.hp.com/us-en/document/c06960563

 

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