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HP Recommended
Deskjet 2620
Microsoft Windows 10 (64-bit)

HI! My printer shows an E E and the power, cartridge, resume and information button are blinking.. I dont know what to do.. tried every troubleshooting and yet nothing happened.. hope you could help me.. 

1 REPLY 1
HP Recommended

@carreonchinx

 

Welcome to the HP support community.

 

Make sure the ink cartridges are correctly installed

  1. Turn on the printer.

  2. Open the ink cartridge access door.

    The carriage moves to the center of the printer.

    Opening the ink cartridge access door

  3. Wait until the printer is idle and silent before you continue.

  4. Gently press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.

       CAUTION: 

    Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

    Removing the ink cartridge

    Do not touch the contacts or nozzles

  5. Inspect for and remove any protective tape from the contacts.

       CAUTION: 

    Do not try to remove the copper electrical strip.

    Removing the plastic tape

  6. Hold the ink cartridge by its sides with the contacts toward the printer, insert the ink cartridge into its slot, and then gently push the ink cartridge until it snaps into place.

    NOTE: 

    Install the color ink cartridge on the left and the black ink cartridge on the right.

    Snapping the ink  cartridge into place

  7. Repeat these steps for the other ink cartridge, if necessary.

  8. Close the ink cartridge access door.

    Closing the ink cartridge access door

Try to print.

 

You can refer to this HP document for more assistance:- Click here 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.