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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-23-2017 12:14 AM

HP Recommended
Product: hp envy 120 all in one
Operating System: Microsoft Windows 7 (64-bit)

My printer display has become all blue and it displays only the following error code: C4EB96C3. I have it plugged directly in to the wall and unplugging and replugging it does nothing. Please advise.

7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2017 01:15 PM

HP Recommended

Hi @deevee1

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are getting an error on the printer front panel.

 

I’d love to help!

 

Follow the steps in the below document to fix this issue.

 

http://hp.care/2iXjYh6

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-23-2017 01:15 PM

HP Recommended

Hi @deevee1

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are getting an error on the printer front panel.

 

I’d love to help!

 

Follow the steps in the below document to fix this issue.

 

http://hp.care/2iXjYh6

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎01-23-2017 03:04 PM

HP Recommended

thank you kindly:heart:

Was this reply helpful? Yes No

‎06-09-2018 12:29 AM

HP Recommended

Recognizing this is an old post, I still had to leave a note of thanks,

Blue screen of death is the perfect name for this one.  Error code 6201922A on my HP Envy 7155.

Procedure took care of it quickly and allowed me to meet my client deadline.

Thank you!

Was this reply helpful? Yes No
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