blurry printing

[Gibson2]

My printer is printing blurry except for MS Word. Even in Word, I tested a few colors and blue text seems to have the same issue. PDF's and web pages are terribly blurry. I ran the alignment tool, uninstalled and reinstalled the drivers, and replaced the cartridges and still have the same issue.

[Gibson2]

bump

[The_Fossette]

@Gibson2,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing issues with the print quality.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/product/hp-deskjet-f4400-all-in-one-printer-series/3742084/model/374208...

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Gibson2]

The test page came out fine. Give me another helpful suggestion, please.

[Gibson2]

Also, I just noticed that when I use the "Print in grayscale > Black ink only" option it prints fine. But like I said, I've already replaced both ink cartridges.

[The_Fossette]

@Gibson2,

I recommend you root uninstall the printer and reinstall it and check.

Here is how it is done.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

http://hp.care/2nikIQ9

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Gibson2]

I've already done this. Give me another suggestion, please.

[The_Fossette]

@Gibson2,

I recommend you update the printer firmware following the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c02919168

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Gibson2]

• Click Firmware, and then click Download.
  If a Firmware section is not listed, an update is not currently available for your printer.

There was no firmware available to download. What next?

[TEJ1602]

@Gibson2

This looks like a hardware issue.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!