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‎01-23-2025 10:34 AM

HP Recommended
Product: HP DeskJet 4255e All-in-One Printer

Just purchased yesterday.  No real issues on set-up. Installed the color and black ink cartridges provided with the unit.  Went thru alignment but it only printed in color, no black.  Ink reservoir shows full black, but if I try to print or copy it runs the paper thru and acts like it is printing and then produces a blank sheet of paper.  Is it a defective printer or a defective black ink cartridge?

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