can not get Avery labels to print on new H8130e

[whatkrissiesaid]

I am trying to print on Avery Labels using the Avery design and print templates through the Avery website.  This worked perfectly on my old HP printer which died earlier this year.  Now, now matter what I do - and I have scoured internet pages, youtube videos, and help forums - there is about 1/4 inch misalignment no matter what template or label size I use.  If I could add 1/4 inch to the top of the paper it would work perfectly.  I know it is not anything to do with the Avery website or an error on my part because it works on my printer at work.  Just not on my home printer that I just spend over $1000 on.  I am SO FRUSTRATED!  Also, please know that I have already done all of the steps suggested on similar posts, videos, and inquires.  

[Dragon-Fur]

@whatkrissiesaid 

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@whatkrissiesaid wrote:

• I am trying to print on Avery Labels using the Avery design and print templates through the Avery website. 
• This worked perfectly on my old HP printer which died earlier this year. 
• Now, now matter what I do - and I have scoured internet pages, youtube videos, and help forums - there is about 1/4 inch misalignment no matter what template or label size I use. 
• If I could add 1/4 inch to the top of the paper it would work perfectly. 
• I know it is not anything to do with the Avery website or an error on my part because it works on my printer at work. 
• Just not on my home printer that I just spend over $1000 on. 
• I am SO FRUSTRATED! 
• Also, please know that I have already done all of the steps suggested on similar posts, videos, and inquires.  

---

Just a note -- FYI only

If you really spent $1000 USD on this printer model, you overpaid by quite a bit.

What?

The 8130e series is one step down from the current OfficeJet Pro 9130e series -- the 8130e should retail for well below $400 (the approximate full retail cost of the 9130e).

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I am sorry you are upset.

How can we help?

What?

Having done all you can find leaves little to offer.

Consider the following checkpoints --

Ignore if / when unwanted, already tried, not relevant, or just disliked on principle.

Relevant to Supported Versions of Windows

Some things to know...

• HP Smart supports printing and scanning for PDF and Images / Photos.
• HP Smart does not support printing from Word.  HP Smart can print your document if you Export  the Word document to PDF format.
• The Full Driver printer software must be installed and functional. 
• The HP Driver must be selected in Printer Properties > Advanced > Driver
• If the Default Printer should be properly set to the Printer and not controlled by Microsoft.

• When possible, Export the original Word document to PDF -- Print the PDF file using Adobe Reader at "Actual Size".

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HP Smart and Template / Label Printing

Having Exported the original document format to PDF does mean that you could print that PDF file using HP Smart.

HP Smart is not always the best tool for printing all label files --

For example, if the original document (Word) was set to compensate for A4 / Letter Size, there might be alignment issues.  Whether that is true, depends on the printer, your version of Word, and how the Options in Word are set / adjusted, and finally, whether HP Smart is having to "fit" the content on the paper.

This information is FYI only - ignore when not relevant for any reason.

If you must use HP Smart, 

Print the exported PDF file on plain paper and hold that printed page up against your label paper.

If the two are not aligned, consider NOT using HP Smart to print the PDF file on your label paper.

Next,

Before the original Word document is exported to PDF,

check / adjust the settings in Word.

 Word – Document Scale

Trouble with labels and possibly with other documents that include mixed content types:

Document Scale

There is a setting in Word that will "scale" a document for Letter / A4 paper.

If you are having alignment issues with your document (for example, labels, bottom of page chopped), UNCHECK this setting.

When printing directly from within Word

Setup:

Word > File > Options > Advanced

In Section Print (about 2/3 of the way down)

Check or UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes

Click OK to save changes

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Printer Software 

If you have not yet done so, install the Full Feature Software / full driver printer software.

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

NOTES:  

HP Scan is not installed if the printer does not support Scan.

The Printer Assistant is not installed if the type of full driver software does not support it.

 If the printer model includes built-in Fax hardware, Fax software is installed to support the setup and use of the Fax driver.

No Sign-in required to use full driver printer software.

Reinstalling?

• Uninstall existing full driver printer software from Programs and Features. 

  Reference:  Uninstall HP printer software and drivers / HP Smart

• If your printer software includes a separate "Help" segment in Programs and Features, uninstall that, too.
• Restart the computer and log in.
• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8130 series EasyStart Printer Setup Software - Offline Use Only

Operating systems:

• Microsoft Windows 10 (32-bit)
• Microsoft Windows 10 (64-bit)
• Microsoft Windows 11

In general, the web pack should load -

Download package > Save > Right-Click on the installation Package > Run as Administrator

If / When asked, opt for the Full Driver / Full Software to be installed.

Using USB?  (Re)Connect when instructed to do so.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan – Shortcut on Desktop named for the printer model

OR

• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan - Shortcut named for itself

AND / OR

• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut
• NOTE >> If you install the full driver printer software, installing HP Universal Scan as a standalone software from category Software & Drivers is not necessary.  The system will allow you to install both.

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Desktop Shortcuts

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9

Example - Programs and Features - Installed Printer Software

Programs_and_Features_Printer_Desktop_Icons_20

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Print Label - PDF - Adobe Reader

Print PDF in Adobe Reader DC 

 Print PDF - Size or Poster

Open the PDF document in Adobe Reader DC 

Click the Print icon

Open Properties

Set Shortcut to General Everyday Printing (Plain paper, single sided)

Select your Paper Size

Click OK to save change(s) and Exit the Properties menu

Next,

Main print menu

Page Sizing & Handling

If printing at 100% or smaller, and the content fits on the paper, Page Sizing & Handling = Size

Then select Actual, Fit / Shrink to fit, percentage (wording varies)

OR

If printing “larger than 100%”, or the content size requires it, Page Sizing & Handling = Poster

Poster Printing - Notes

• If the page size is equal to or smaller than the paper size and you want the output larger, increase the Tile Size
• If the file is already larger than the paper size, it will be divided into Tiled sheets needed to print the file
• Enter an "overlap" and whether you want the "cut marks" included

When ready, click to Print

Example - Adobe Reader - PDF - Avery Label Print

Avery_L7160_Sample_Label_2

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Message Content References

 User Guide - HP OfficeJet Pro 8120e - HP OfficeJet Pro 8130e Series

HP print settings guide

Topic Change print settings (Windows)

Sub-Topic Save preferred print settings

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8139e All-in-One Printer  

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