can not print showing E and has flashingyellow

[john8003]

HP ENVY 6400, service ID 32323, serial #Removed<

I am unable to print I think it is showing error----E with yellow flashing

[zoey7886]

@john8003, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP ENVY 6400 Series - Error E with Flashing Yellow Light! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The error code "E" and flashing yellow light on your HP ENVY 6400 series printer indicates an issue that needs to be resolved. The exact nature of the error can vary, but common reasons include paper jams, carriage jams, missing or incompatible cartridges, or printer not being able to initialize properly.

Steps to Resolve the Issue:

Check Paper Jams

• Turn off the printer.
• Open the paper tray and check for any stuck paper.
• Also, check for paper jams in the rear access area and clear any obstructions.

Check Cartridge

• Open the ink cartridge access door.
• Check if the ink cartridges are properly installed and seated. Sometimes removing and reinstalling the cartridges can resolve the issue.
• Make sure no stickers or tape are left on the ink cartridges.
• Use only HP compatible and genuine ink cartridges. 

Restart Your Printer

• Turn off your printer and disconnect the power cord.
• Wait for about a minute, reconnect the cord, and turn the printer back on.

Perform a Hard Reset

• Turn off the printer.
• Unplug the power cable from the printer.
• Wait for 30 seconds.
• Plug the printer back in and turn it back on.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,