• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-04-2020 04:02 PM

HP Recommended
Product: Deskjet 3054

I am not able to print using my MAC .  The Operating System is Big Sur, not listed above.  The error message is HPDM.framework Missing USB Driver.  

Tags (1)
1 person had the same question
1 REPLY 1

‎12-06-2020 11:23 AM

HP Recommended

Hi,

First, follow below steps to uninstall any currently installed printer drivers from your Mac:

https://support.hp.com/us-en/document/c06960563

 

Next, let's try installing below drivers.

 

First, download below drivers to your Mac

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HewlettPac...

 

Right-click (or CTRL+Left Click) the file and press Open, then follow the installation.

Once completing the installation, power on the printer and connect it to your Mac, then open System Preferences > Printers & Scanners.

Select your printer and then select the printer model within the Use drop-down menu, then check if you may print.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.