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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- can't print from the internet -- MS Edge.

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12-05-2018 05:41 PM
Had to have my OS reinstalled recently, so that might be the issue, but I can't get anything to print from the internet. The print box just shows a blank page with the little circle spinning and spinning. Never loads the page, and it does the same thing whether I have my printer selected or if I choose PDF.
12-05-2018 09:58 PM - edited 12-05-2018 09:59 PM
Hi,
What happens from any other program than Edge, such as Google Chrome, Internet Explorer or Adobe Reader?
Assuming you are able to print from another program, as the same happens with Microsoft Print to PDF as well, that means the issue does not have anything to do with any specific printer driver but with the program itself.
Try running Windows Update and check for any change, else contact Microsoft Support.
Although it does not describe the exact same behavior the following steps could be tried too:
https://support.hp.com/in-en/document/c04797330
Shlomi
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