can you replace the printhead in an officejet pro 8022e

[AceGooner1966]

got a printhead error - and someone has said that you cannot replace this printhead.  Is this correct as I do not want to take the printer apart to try and clean it and/or replace it, if it cannot be replaced.

[A_Gayathri]

Hi @AceGooner1966,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with the HP OfficeJet Pro 8022e All-in-One Printer uses a non-removable printhead integrated into the printer, and HP does not design this model for user-replaceable printheads. If you have a printhead error, you can try cleaning and resetting the printer, but replacing the printhead yourself is not an option.

Steps to Attempt Before Service:

Restart the Printer:

• Turn off the printer.
• Unplug it from the power source for 60 seconds.
• Plug it back in and turn it on.

Clean the Printhead:

• Use the printer’s control panel or HP Smart app to run an automated printhead cleaning.
• Avoid taking the printer apart, as this could void any remaining warranty.

Reset the Printer:

• Perform a factory reset if cleaning does not resolve the issue. Be aware this will erase all printer settings.

Use Genuine HP Ink Cartridges:

• Non-HP cartridges or refills can sometimes trigger errors.

I hope this helps. 

Take care and have a good day.

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