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‎01-30-2016 10:00 AM

HP Recommended

Many thanks.   It does indeed help this "other"!   I have recently taken delvery of my 8620 and not being able to find this facility was starting to worry me.   I agree it works, and you have put my mind at rest.

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‎07-17-2016 07:41 PM

HP Recommended

That doesn't work for me.    EVER

The printing appears to stop, but doesn't.  Here's an example:  

I send 2 pages to printer.  As it starts to print, I realize that it is going to print two-sided, and I don't want that. So I press the x on the printer control panel to "cancel". The printer releases to me the paper it had printed (one side) and appears to stop. But THEN it starts printing AGAIN and prints both pagest two-sided.

this has happened repeatedly - very annoying.

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‎08-18-2016 12:49 PM

HP Recommended

Has this problem been solved? Printer continues to print after pressing the X in the lower left side of control panel. There is typically a 5 second pause, then the printing process continues.

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‎09-22-2016 04:28 PM

HP Recommended

I am trying to cancel a print job on my 8620.  I swipe down from the top and then push the red X.  It cancels that one page but not the entire job.  Then the job starts over.  What do I do?

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‎09-23-2016 01:54 PM

HP Recommended

Hi @SusanKay7,

 

Welcome to the HP Forums!

 

I understand from your posts that you are having an issue with your Hp Officejet 8620 Printer not canceling all the jobs. I go right on the printer and clear the print queue. Removes them all together.


Try to follow this when Print jobs are stuck in Print Queue.

 

I hope this helps you.

 

Please click the Thumbs up and Accept as Solution if you feel this post has helped you.  
 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎05-31-2017 08:02 AM

HP Recommended

Thank you for the help. It worked very well.

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‎08-01-2017 08:03 PM

HP Recommended

What in the heck is wrong with HP designers that they would think ALL print jobs are remote, when in fact, I'd bet you money that 99% of them are right by our computers.  Total design flaw and STUPID.  Next printer after a couple of decades will NOT be an HP.  I will verify that whatever I do buy has an easily accessible stop print function on the front of the printer.  Just wasted a ton of paper (some specialty paper) and ink due to printer issues.

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