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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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cannot print emails; however does print other documents

HP Recommended
Office Jet pro 8028

Printer will not print emails; however does print documents from other programs

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@Consue7, Welcome to the HP Support Community!

 

Are you trying to print the emails from a computer or a mobile device?

Have you tried printing different emails to check?

Which email client are you using?

Try using different web browsers like Google Chrome or Firefox.

 

If you are using the HP Smart app, it only supports printing PDF and Word docs.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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