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‎11-24-2018 11:31 AM

HP Recommended
Product: Advantage 5275
Operating System: iOS 12 - 12.0.1

Printer is connected to wifi, my iPhone as well. IPone does Not Find the printer

1 REPLY 1

‎11-26-2018 12:46 PM

HP Recommended

@JanuszMisiek

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your post and would like to help

 

Please ensure your iPhone has all the latest updates

 

Also check for Printer Firmware update. Please refer to this Link: https://support.hp.com/in-en/document/c02919168

 

If the issue persists, download and use the HP Smart App to Add your printer. Please download the App from this Link: https://itunes.apple.com/us/app/hp-smart/id469284907?mt=8

 

You can also refer to this Link: https://support.hp.com/in-en/document/c03561640 for more information on HP Smart App

 

Let me know how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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