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Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
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Locked

‎08-25-2020 08:32 PM

HP Recommended
Product: hp8620
Operating System: Microsoft Windows 10 (64-bit)

get message that feature locked by your administrator or the person that set up printer

2 people had the same question
1 REPLY 1

‎08-28-2020 01:25 PM

HP Recommended

@dusder I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: 

Click here to know how the private message function works. 

 

Stand by for updates!

And have a good day.

 

Welcome to the HP Community!

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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