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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- cant figure out how to scan from a hp deskjet 2541

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01-28-2017 01:45 PM
Let me take a moment to thank you for posting on the HP Support Forums.
I understand that you have an HP Deskjet 2541 All-in-One Printer and would like to know how to scan from it. I'll be glad to assist you with this.
I would like to know the operating system ou are using. Also, please note that the full feature printer drivers must be installed to make the scanning work flawlessly. Below mentioned are two links which explain how to scan in Windows and in Mac OS:
Hope this information helps. Keep me posted for any questions. Cheers! 🙂
08-12-2017 02:08 PM
Going to the help websites will only confuse you. Love the way they promise help then dump you in a website with so many options you need to speak latin backwards to figure it out and then it doesn't work!
What worked for me using Windows 10: Go to Control Panel. Select 'view devices and printers' Under Hardware and Sound. Select HP Deskjet 2540 Series (Network). Middle right of the next screen Select HP All-in One Printer Remote (Windows 8.1+) Select it and HP Smart comes up with the Scan funtion in purple at the bottom. Run it, Name it, and it will be available in 'Pictures' to send as an attachment, eat as a snack or chase away Cyber Trolls with.