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03-07-2019 04:22 PM
Accepted Solutions
03-08-2019 11:57 AM
Paper Handling indicate Index card is supported to the weight shown in Paper tray capacities.
Cards | 200 gms (110 lb index max) | Up to 20 | 10 |
- Index is a particular of "card paper" that is manufactured to the ISO standard for this paper type / weight.
- Not all "card paper" is Index type paper.
- It is important (mandatory) that the weight of the paper you are using does not exceed the weight limitation for "card".
Paper Handling > Supported cards provides the standard Index (card) supported sizes.
Supported cards
Card type | Size |
Index | 76.2 x 127 mm (3 x 5 in) |
Index | 101.6 x 152 mm (4 x 6 in) |
Index | 127 x 203.2 mm (5 x 8 in) |
Japanese postcard | 100.1 x 148.1 mm (3.94 x 5.83 in) |
Need a different paper size for your Index card paper?
Paper Handling > Supported custom sizes indicates that (at the time the Spec document was released) only Mac OS supports Custom Paper Size forms.
The Windows Printer Software has been updated since the original Specification document was written.
Assuming you have installed the Full Feature Software for your printer,
If your paper meets and does not exceed the weight limitations for "card paper",
If the feature is available on your printer software,
Create and use a Custom Paper Size form.
Read and follow directions here: Creating Custom Paper Sizes
General Example, older "Custom Paper Form" setup
Custom_Form_Index_Card_6x8
General Suggestions:
Use Index card paper that meets (and does not exceed) the weight requirement for this paper type.
Create a Custom Paper Size from from an existing Index card size.
Select (in Printing Preferences / Properties / Print Dialog) the appropriate settings:
Media (kind of paper) = Index (or, if available, "Brochure - matte" might work)
Size = Letter (your custom paper size form for this Media)
Source = Tray 1 (as opposed to Automatic or similar wording)
Duplex = Single or Duplex (depends on whether the setting is needed AND whether the setting is supported)
NOTES:
Media type and / or Paper Sizes may be set / adjusted in one of the tabs (Paper / Quality > Advanced)
If you have created a Custom Shortcut for your print settings, select that to simplify the setup.
Print_Preferences_Template_1
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP ENVY 4501 e-All-in-One Printer
Print Driver Settings Guide (Windows)
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
03-08-2019 11:57 AM
Paper Handling indicate Index card is supported to the weight shown in Paper tray capacities.
Cards | 200 gms (110 lb index max) | Up to 20 | 10 |
- Index is a particular of "card paper" that is manufactured to the ISO standard for this paper type / weight.
- Not all "card paper" is Index type paper.
- It is important (mandatory) that the weight of the paper you are using does not exceed the weight limitation for "card".
Paper Handling > Supported cards provides the standard Index (card) supported sizes.
Supported cards
Card type | Size |
Index | 76.2 x 127 mm (3 x 5 in) |
Index | 101.6 x 152 mm (4 x 6 in) |
Index | 127 x 203.2 mm (5 x 8 in) |
Japanese postcard | 100.1 x 148.1 mm (3.94 x 5.83 in) |
Need a different paper size for your Index card paper?
Paper Handling > Supported custom sizes indicates that (at the time the Spec document was released) only Mac OS supports Custom Paper Size forms.
The Windows Printer Software has been updated since the original Specification document was written.
Assuming you have installed the Full Feature Software for your printer,
If your paper meets and does not exceed the weight limitations for "card paper",
If the feature is available on your printer software,
Create and use a Custom Paper Size form.
Read and follow directions here: Creating Custom Paper Sizes
General Example, older "Custom Paper Form" setup
Custom_Form_Index_Card_6x8
General Suggestions:
Use Index card paper that meets (and does not exceed) the weight requirement for this paper type.
Create a Custom Paper Size from from an existing Index card size.
Select (in Printing Preferences / Properties / Print Dialog) the appropriate settings:
Media (kind of paper) = Index (or, if available, "Brochure - matte" might work)
Size = Letter (your custom paper size form for this Media)
Source = Tray 1 (as opposed to Automatic or similar wording)
Duplex = Single or Duplex (depends on whether the setting is needed AND whether the setting is supported)
NOTES:
Media type and / or Paper Sizes may be set / adjusted in one of the tabs (Paper / Quality > Advanced)
If you have created a Custom Shortcut for your print settings, select that to simplify the setup.
Print_Preferences_Template_1
Reference and Resources – Places to find (more) help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP ENVY 4501 e-All-in-One Printer
Print Driver Settings Guide (Windows)
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
03-09-2019 11:12 AM
Method
Check whether the software is fully installed
Open the Printer Assistant and verify it is functional
Printer Software Check
Double-Click the Printer Assistant shortcut ion on the Desktop named for the printer
Wait several seconds for the software to open on the screen
Tab Print, Scan & Fax > Select Scan a Document or Photo)
General Example
Printer_Assistant_8740_1
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.