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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-26-2019 04:19 PM

HP Recommended

We recently had to buy new printer so I took the ink out of the old one to put in the new one (same Model) and it will not accept ink Cartridge. Is there any way around this? OficeJet Pro 8720

1 REPLY 1

‎02-28-2019 08:09 AM

HP Recommended

@Drea2,

 

Welcome to HP Support Community,

 

Are you using regular Ink cartridges or using HP Instant ink cartridges. 

Have you tried to clean the ink cartridge contacts?

Did you try to update the printer firmware?

 

You may follow the steps suggested from this support document - Ink Cartridge Errors

 

Could you please respond to this post with the details, so that I can provide you with an accurate solution, which should help you resolve this issue.

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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