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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet 5255 All-in-One Printer
Microsoft Windows 10 (64-bit)

Printing fine till change cartridge screen. changed both cartridges. alignment unsuccessful. tried again. seemed to work but printing every other line. cleaned cartridges twice, aligned again. same problem. Genuine HP cartridges. any suggestions.

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