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‎08-30-2018 01:24 PM

HP Recommended
Product: HP OfficeJet Pro 6970

When I attempt to print from my Motorola Droid II, I cannot change the paper size.  There is no drop down, just "Main-Paper". I had a previous HP printer paired with this mobile phone and did not have this issue. What am I doing wrong?

2 people had the same question
1 REPLY 1

‎08-31-2018 12:16 PM

HP Recommended

@TerriK29

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, you're not getting paper size options on your phone, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

Which application are you printing from?

Could you share a screenshot of the screen?

Are you printing from HP Smart app? 

 

If not, I suggest you try using the HP Smart app to print photos and documents: Click here

 

Once I have the information, I'll help you further 🙂

Cheers!

 

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