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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- clean print heads on HP printer office jet pro 6835

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02-08-2019 02:33 PM
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To provide you with an accurate solution, I'll need a few more details:
Any particular reason to clean the printhead?
However, follow the below steps to clean the printhead.
The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.
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Load plain white paper into the tray.
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On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon
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Swipe the display to scroll to Printer Maintenance, and then touch Printer Maintenance.
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Touch Clean Printhead.
A test page prints.
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Examine the test page.
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If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.
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Click on this link: https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/model... for Print Quality Issues.
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Have a great day!
Cheers:)
Raj1788
I am an HP Employee