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HP Recommended
Hp offocejet pro 6835
Microsoft Windows 10 (32-bit)

I need to cleans printhead on this printer.  Any ideas?

1 REPLY 1
HP Recommended

@lican

Thank you for joining the HP Support Community

 

To provide you with an accurate solution, I'll need a few more details:

Any particular reason to clean the printhead?

 

However, follow the below steps to clean the printhead.

 

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.

  1. Load plain white paper into the tray.

  2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon .

  3. Swipe the display to scroll to Printer Maintenance, and then touch Printer Maintenance.

  4. Touch Clean Printhead.

    A test page prints.

  5. Examine the test page.

    • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.

Click on this link: https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/model... for Print Quality Issues.

 

Keep me posted!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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